At LucaAndRafs, we are committed to ensuring that our online healthy food store is accessible to all individuals, including those with disabilities. We strive to provide a website that is easy to navigate and enjoyable for everyone, regardless of their abilities. If you encounter any accessibility barriers on our site or have any suggestions for improvement, please do not hesitate to contact us.

Accessibility at LucaAndRafs

Our team is dedicated to continuously improving the accessibility of our website and ensuring that it complies with the latest accessibility standards. We understand the importance of providing equal access to all users and are taking steps to enhance the user experience for individuals with disabilities.

What Web Accessibility Means to Us

Web accessibility is about creating an inclusive online environment that enables people with disabilities to perceive, understand, navigate, and interact with the web. It is essential for us that all visitors, regardless of their abilities, can access the information and services provided on our website with ease and dignity.

Our Accessibility Initiatives

We have implemented various accessibility enhancements in line with WCAG [2.0 / 2.1 / 2.2] guidelines to ensure that our website meets the highest accessibility standards. Our efforts include optimizing the site for assistive technologies, providing clear navigation and content structure, and offering alternative text for images to aid users with visual impairments.

In addition, we have taken steps such as using accessible color combinations, minimizing motion, and making multimedia content accessible to accommodate diverse user needs. We are committed to ongoing improvements to further enhance the accessibility of our online platform.

Your feedback is valuable to us as we work to improve the accessibility of our website. If you encounter any accessibility challenges or have any suggestions for how we can enhance accessibility, please contact our accessibility coordinator. We are here to listen, learn, and take action to create a more inclusive online experience for all.

If you require assistance or wish to report an accessibility issue, please reach out to our accessibility coordinator, who is dedicated to addressing any concerns and ensuring a positive experience for all users.

Feedback and Support

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

[Name of the accessibility coordinator]
[Telephone number of the accessibility coordinator]
[Email address of the accessibility coordinator]
[Enter any additional contact details if relevant / available]